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Author: Holli

The Informed Renter, Reputation Management+Your Leasing Agent

A quick word on the informed renter and your reputation management Responses from Apartminty’s 2017 renter survey found that the majority of renters are visiting at a minimum, five websites before ever setting foot in your office. This means there’s a decent chance that this informed renter read all your reviews. My question to you is, have your leasing agents done the same research? A leasing office is a busy place, and it is understandable that a manager, the corporate office, or a third party may be managing your reputation management program and your review responses. That should in...

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